Data Synchronization and Updates
How and when integration data is synchronized and made available in the API
How Synchronization Works
The V4MOS.AI API automatically collects data from your connected accounts on the integrated platforms. The daily synchronization process keeps your data up to date and available for querying.
Update Frequency
Current Schedule
- Frequency: once a day
- Time: overnight (Brasília time)
- Automatic: no manual intervention required
Custom Schedules
Coming soon
You will be able to customize the frequency and time of synchronizations to fit your business needs.
Extraction Process
- Secure Connection: the system connects to the authorized platforms
- Data Extraction: new data and updates are collected
- Processing: data is processed and structured
- Storage: information is stored securely
- Availability: data becomes available through the API
Security and Privacy
Data Protection
- ✅ All data is stored securely
- ✅ Sensitive data is encrypted
- ✅ Compliant with LGPD (Brazilian General Data Protection Law)
- ✅ Restricted and audited access
Privacy Policy
For more information about how we protect your data, see our Privacy Policy.
Available Integrations
✅ Active Integrations
The following platforms are already available:
📊 Google Ads
Access campaign, ad group, keyword, performance metric and conversion data.
📊 Facebook Ads
Access campaign, ad set, individual ad, performance metric and audience data.
📊 Google Analytics 4 (GA4)
Access event, transaction, session, user, product and demographic data.
🎯 Kommo
Access contact, event, lead, pipeline and user data.
🎯 Hubspot
Access contact, deal, company and pipeline data.
🛒 Shopify
Access your product, order, customer and order item data.
🛒 Tray
Access your customer, order and product data.
🚀 Upcoming Integrations
The following platforms will be available soon:
CRM and Sales
- 📊 Bitrix24 - Contacts, deals, leads, pipelines and users
- 📊 Pipedrive - Deals, leads, people, pipelines, stages and products
- 📊 RD Station - Deals, sales stages and products
- 📊 PipeRun - Deals, sources, pipelines, stages and people
- 📞 Meetime - Leads, prospecting, activities and users
E-commerce
- 🛒 Loja Integrada - Customers, orders and products
- 🛒 VTEX - Products, orders and customers
- 🛒 Nuvemshop - Customers, orders and products
- 🛒 Wake - Orders, statuses, payment methods and products
- 🛒 WooCommerce - Customers, orders and products
Social Media and Ads
- 📷 Instagram Insights - Profile, post and story metrics and audience demographics
- 💼 LinkedIn Ads - Campaigns, conversions and statistics
- 🎵 TikTok Ads - Budget, demographics, ad groups and regional targeting
Customer Service and Support
- 🎫 Zendesk - Tickets, users, metrics, custom fields, groups and brands
How to Connect an Integration
- Go to app.v4mos.ai
- Navigate to Acompanhar (Monitor)
- Click Contas conectadas (Connected accounts)
- Select the integration and authorize access as requested
- Wait for the first synchronization of historical data (it runs automatically once the setup is finished)
Checking the Synchronization Status
To check the status of your integrations and the date of the last synchronization, open the Acompanhar section in the platform, then Contas conectadas, and click ... to see the tables available for each integration and the date of their last data update in the system.
Frequently Asked Questions
Can I force a manual synchronization?
Synchronizations currently run automatically. Soon you will be able to request synchronizations of your connected accounts.
What happens if a synchronization fails?
The system automatically retries the synchronization during the day. If the problem persists, you will be notified.
What happens if there is an authentication error?
You will be notified about the authentication problem with the information needed to reconnect.
Is historical data imported?
Yes. On the first synchronization you can choose the start date for historical data; we import it according to each platform's availability and limits.
Can I disconnect an integration?
Yes, you can disconnect integrations at any time from the Contas conectadas panel.
Support
Questions about integrations? Get in touch:
- Email: matheus.netto@v4company.com
- Google Chat: matheus.netto@v4company.com